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Login VSI Services

With over 1,000,000 desktops tested and validated with Login VSI, our support department has been exposed to almost every configuration in the vendor and enterprise space for VDI/SBC deployments, as well as various other projects. Our support team has a customer satisfaction rating of over 95% and provides top level support and knowledge for our customer base, as well as additional resources for the VDI community, such as our Windows 10 Tuning Template, or our #VDILikeaPro community website, in order to provide the best end-user experience in your digital workplace. With all that we provide, some might not be aware of our outstanding services that we offer.

Login VSI Services are customizable to meet specific client needs for their VDI deployment or individual project, such as Windows 10 upgrade. Below is an explanation of the services that we currently offer, as well as how to take advantage of them to get your test results and/or monitoring reports on your deployment 75% quicker with engineers that have worked on the largest VDI projects in the industry and understand best practices.

Currently Login VSI has the following service offerings:

  • Installation and configuration
  • Workload customization
  • Training
  • Testing-as-a-Service

Please find below a detailed breakdown of these offerings, as well as an explanation of some additional ways we can be of assistance in helping you to accomplish your goals.

Benefits

Get more done in less time. With our Testing Services, realize faster test and analysis cycles than you can deliver on your own. More test and analysis cycles in less time means a quicker and more realistic understanding of impacts to end user performance, faster identification of potential performance gains, and quicker right sizing of infrastructure (typically 20% to 25% overcapacity of infrastructure is purchased to prevent performance issues).

Faster test and analysis cycles means higher certainty, and better insight into costs which translates into higher overall ROI. We are an independent resource for you to validate end user experience performance. Know your performance prior to production.

Installation and Configuration

We will install our products within the confines of your organizational requirements. Using our service engineers, typically you can get up and running with your first user test within an hour. The real complexity revolves around the specific requirements of your company, but fear not, with us helping you it’s no sweat. You may run into difficulties with:

  • Group policies
  • Account creation
  • Permissions
  • Script deployment
  • Compatibility

Or if you need a customized solution built for 2-Factor authentication.

Using our professional expertise, we can overcome these obstacles and get your testing environment set up quickly, and avoid time wasted running into these obstacles on your own.

Workload Customization

Out-of-the-box Login VSI provides support for a selection of the most deployed Office applications and user functions. For most companies implementing a new VDI environment this will suffice. Where you will want to have a customized workload, is if you are in a specific industry and conducting a SAP deployment or EPIC rollout, you will want to be able to duplicate your real-world configuration. Our unique virtual user, that was just awarded Best of Synergy can be configured to replicate your production environment, to be proactive regarding any surprises for Day 1.

We have worked with some of the top companies in the healthcare, financial and government space, therefore, we can get this up and running quickly. Now, with our helpful documentation page and Knowledge Base, we provide customers, based on our experience in the field, with the tools to get this up and running on your own. The benefit you receive with working with our services team is it’s guaranteed to get up and running quicker. Our team will conduct a knowledge transfer for future creation of customized workloads, giving you the knowledge of do’s and don'ts that we have seen with existing customers, which have run into issues during their rollout of EMR/CRM, and more applications.

  • Microsoft Office add-ons
  • Cerner
  • EPIC
  • Skype for Business

Training

If you’ve recently purchased or become responsible for managing one of our products within/for your organization, we can train you on its usage. Whether this is one-on-one, train the trainer, or a large virtual or on-site training session, our training program is completely customizable for the areas of impact that you feel would be most beneficial for your team.

Testing-as-a-Service

If you have a project where you need real-world insight into your VDI/SBC deployment, we can provide the tools, and the expertise to provide you with the data you need to make your decisions. Login VSI has been proven as the industry standard for a reason. The Testing-as-a-Service option provides the customer with end-to-end services from deployment and test execution, to test interpretation and presentation.

We provide both the licensing and the engineers to accomplish your testing objectives. If you have deadlines for an implementation and requirements to adhere to, we can ensure that you will have a complete testing analysis within this timeframe.

If any of the above is interesting to you, please reach out to your account manager, or contact us and we will be happy to discuss how we can help you today.

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But don’t take our word for it!

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