login vsi company logo login vsi company logo 250x40

Questions From The Field…Answered

How does the virtual user handle disconnected sessions?

Find out in our new Vlog series: "Questions From The Field…Answered"!

The other day I had the benefit of working with one of our customers in the healthcare practice. They use Login PI to make sure their EHR medical application services are always available throughout their 30 clinics and hospitals, 24 x 7 x 365, and have nearly 30,000 employees. This customer also uses IGEL, which is a supported platform to run the Login PI launchers.

If you aren’t familiar with Login PI, the virtual appliance is set up to ask the launcher to establish a session to a hosted workspace or application, so that the virtual user can log in, start multiple applications in a particular workflow, interact with those applications and logoff. This can be a continuous process or can happen many times per hour and day if you’d like.

Given the number of different networks at the clinics and hospitals this customer manages, it makes sense that he would be very interested in what happens if a session suddenly becomes disconnected, or if enabled, automatically reconnects. Networks should be reliable, but sometimes they can be a little flakey, and when it comes to EHR, he wants to make sure everything is quickly accessible and available…ALWAYS.

So, in this edition of Questions From The Field...Answered, I’m providing a quick video demonstration of how we handle reconnects…it works like this…if a session where we have our Login PI engine running gets disconnected we will detect this and log the virtual user off immediately. This ensures that next time we start a session, the environment is prepped to run the virtual user engine again.

If the Login PI Environment Login Time is set to a value less than the total time it takes to run the full workload (e.g., 1 minute), then Login PI will immediately log back in after a session gets disconnected. After getting logged back in again, we’ll start the application workflow over to make sure we didn’t miss any important data.

Here’s what happens in the video:

  1. Have Login PI start a session to a healthcare workspace that runs a radiology application, an EMR application, and MS Excel
  2. We disconnect the session before we have a chance to run through the complete application workflow. We get through the 3D Radiology app, but never get to the EHR application or Excel
  3. We see the session abruptly ended on the disconnect, but seconds later the Login PI Launcher connects back to the workspace with the given user and starts the workflow over…



Ready to maximize your end-user experience?

Start maximizing your end-user experience and make your VDI environments run better and operate smoother.

Request a Trial



About the author

Blair Parkhill (@SANspyder) joined Login VSI in the summer of 2015 as the director of products. Blair has been a marketing leader, avid architect and supporter of customer-focused technology solutions and technical marketing since the late 1990s. Residing in Colorado Springs, he spends much of his time playing music, doing yoga, hiking in the mountains and geeking out with the latest tech.

Tags: News, Login PI, Healthcare, Blog

Popular Blogs

Login VSI - Press Release - Login VSI Releases Login Enterprise 4.0

[Press Release] Login VSI Releases Login Enterprise 4.0

Login VSI Releases Login Enterprise 4.0 New Application Load Testing Functionality Maximizes End-User Experience Continue Reading
Login VSI and Ymor Form Partnership to Deliver Performance Improvement to Business-Critical Applications

[Press Release] Login VSI and Ymor Form Partnership to Deliver Performance Improvement to Business-Critical Applications

The partnership offers a total solution for enterprise organizations to monitor and test business-critical applications from end-to-end via VDI or in the Cloud. Ymor offers various monitoring solutions, used to test and monitor the performance of critical business chains from end-to-end. In VDI environments, Ymor can now offer the monitoring solutions of Login VSI. Continue Reading
Login VSI Releases Login Enterprise 4.1

[Press Release] Login VSI Releases Login Enterprise 4.1

Login VSI Releases Login Enterprise 4.1 Comprehensive Testing Platform Ensures Business Continuity Continue Reading
Login VSI - Blog - Windows 10 1909 - Performance Results Windows 10 - 1909

Windows 10 – 1909 performance results and a look ahead at 2004

Is it just me or does Windows 10 2004 just not feel right as a name? Regardless of my opinion on that, Microsoft will release this 20H1 build in April of this year. But most organizations today are not going to implement this new version right away. Market research by VDI Like a Pro shows that most enterprises today are running Windows 10 1803, or 1809. Continue Reading
Login VSI Blog - Login VSI Results for HPE SimpliVity 325

Login VSI results for HPE SimpliVity 325

Congratulations to HPE SimpliVity for another successful validated by Login VSI achievement! This latest hyperconverged (HCI) result is based on the HPE SimpliVity 325 platform leveraging 2nd Gen AMD EPYC processors. Continue Reading
Login VSI - Validating Your Remote Infrastructure at Scale - Man at Desk

Enabling Your Remote Workforce

Given recent global events, a majority of my users may need to work remotely. Many of our customers have been asking us if we can help them test the user-experience for their remote workforce, as well as the infrastructure that delivers it. We have seen requests range from the quality of the remote user-experience to the ability of their VPN to handle the throughput of a large volume of concurrent connections. Continue Reading